FAQ

Questions we hear often

Short answers about ordering, preparation and delivery.

9 results

Sakbah packaging prepared for delivery

Ordering

  • How do I order from Sakbah?

    Browse the menu, choose a dish, size and options, then complete your order from the cart with your delivery details.

  • Do I need an account?

    No. You order as a guest with your name and phone number.

  • Why do some dishes need advance notice?

    They are made to order and need preparation time. The time required is shown on the dish in the menu.

  • Can I change my order after sending it?

    Contact us straight away with your order reference; changes are possible before preparation starts.

Delivery

  • Which areas do you deliver to?

    Available delivery areas and their fees are shown at checkout based on what is active at the time.

  • Can I choose a delivery time?

    Yes — pick the soonest available slot or schedule a later time within service hours.

Payment

  • Which payment methods are available?

    Online payment is not enabled at this stage; current orders are for demonstration, and final payment methods are confirmed before commercial launch.

The food

  • How do I pick the right size?

    Every dish lists its available sizes and the approximate number of people it serves.

  • Is allergen information available?

    Yes — see the allergen information page, and tell us about any allergy in your order notes.

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